@import url("https://fonts.googleapis.com/css2?family=Familjen+Grotesk:ital,wght@0,400;0,500;0,600;0,700;1,400&family=Instrument+Mono:ital,wght@0,400;0,500;1,400&family=Literata:ital,opsz,wght@1,7..72,300;1,7..72,400&display=swap");*,:after,:before{box-sizing:border-box;margin:0;padding:0}:root{--l-bg:#f2f0ec;--l-surface:#fafaf8;--l-white:#fff;--l-border:rgba(30,28,24,.08);--l-border-md:rgba(30,28,24,.14);--l-ink:#1e1c18;--l-mid:#5c5848;--l-soft:#9c9888;--l-ghost:#c8c4b8;--l-accent:#c4612a;--l-accent-p:#f5ddd1;--l-green:#2a6b3a;--l-green-p:#d4edda;--l-amber:#a05c00;--l-amber-p:#fdecd4;--l-red:#8a2020;--l-red-p:#f5dada;--l-blue:#1a4a7a;--l-blue-p:#d4e4f5;--n-bg:#080c10;--n-surface:#0e1420;--n-panel:#131c2c;--n-border:rgba(100,160,220,.1);--n-border-md:rgba(100,160,220,.18);--n-ink:#e8f0f8;--n-mid:#7a92b0;--n-soft:#445870;--n-ghost:#2a3848;--n-accent:#4a9ee8;--n-accent-p:rgba(74,158,232,.12);--n-green:#2ae878;--n-green-p:rgba(42,232,120,.1);--n-amber:#e8a030;--n-amber-p:rgba(232,160,48,.1);--n-red:#e84a4a;--n-red-p:rgba(232,74,74,.1);--shadow-sm:0 1px 3px rgba(0,0,0,.06);--shadow-md:0 4px 16px rgba(0,0,0,.08);--shadow-lg:0 12px 48px rgba(0,0,0,.12)}body{font-family:Familjen Grotesk,sans-serif;background:#1a1a1a;min-height:100vh;padding:32px 24px}.top-nav{display:flex;align-items:center;gap:12px;margin-bottom:24px;flex-wrap:wrap}.mode-toggle{display:flex;background:hsla(0,0%,100%,.06);border-radius:10px;padding:4px;border:1px solid hsla(0,0%,100%,.08);margin-right:8px}.mode-btn{padding:7px 18px;border-radius:7px;border:none;font-family:Familjen Grotesk,sans-serif;font-size:13px;font-weight:600;cursor:pointer;transition:all .2s;color:hsla(0,0%,100%,.4);background:transparent}.mode-btn.active-local{background:var(--l-surface);color:var(--l-ink);box-shadow:0 2px 8px rgba(0,0,0,.2)}.mode-btn.active-national{background:var(--n-accent);color:#fff;box-shadow:0 2px 12px rgba(74,158,232,.4)}.screen-tabs{display:flex;gap:6px;flex-wrap:wrap}.tab-btn{padding:7px 14px;border-radius:8px;border:1px solid hsla(0,0%,100%,.08);background:hsla(0,0%,100%,.04);font-family:Instrument Mono,monospace;font-size:11px;font-weight:400;color:hsla(0,0%,100%,.35);cursor:pointer;transition:all .2s;white-space:nowrap;letter-spacing:.02em}.tab-btn:hover{border-color:hsla(0,0%,100%,.18);color:hsla(0,0%,100%,.6)}.tab-btn.active-local{background:var(--l-accent-p);color:var(--l-accent);border-color:rgba(196,97,42,.3)}.tab-btn.active-national{background:var(--n-accent-p);color:var(--n-accent);border-color:rgba(74,158,232,.3)}.dashboard{display:none;min-height:700px;border-radius:16px;overflow:hidden;box-shadow:var(--shadow-lg)}.dashboard.visible{display:flex}.local-sidebar{width:220px;background:var(--l-white);border-right:1px solid var(--l-border);display:flex;flex-direction:column;flex-shrink:0;position:sticky;top:32px;height:calc(100vh - 64px);overflow:auto}.sidebar-logo{padding:24px 20px 20px;border-bottom:1px solid var(--l-border)}.sidebar-logo-mark{font-family:Literata,serif;font-size:20px;font-style:italic;color:var(--l-accent);font-weight:300}.sidebar-logo-sub{font-size:10px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--l-soft);margin-top:2px}.sidebar-market{padding:14px 20px;background:var(--l-accent-p);border-bottom:1px solid rgba(196,97,42,.12);display:flex;align-items:center;gap:8px}.market-dot{width:7px;height:7px;background:var(--l-accent);border-radius:50%;animation:pulse-local 2s infinite;flex-shrink:0}@keyframes pulse-local{0%,to{box-shadow:0 0 0 0 rgba(196,97,42,.4)}50%{box-shadow:0 0 0 4px rgba(196,97,42,0)}}.market-name{font-size:12px;font-weight:600;color:var(--l-accent)}.sidebar-nav{padding:12px 0;flex:1}.sidebar-nav-item{display:flex;align-items:center;gap:14px;padding:14px 20px;cursor:pointer;transition:all .15s;font-size:13px;font-weight:700;color:var(--l-mid);background:transparent;border-left:3px solid;border-color:transparent}.sidebar-nav-item:hover{background:var(--l-bg);color:var(--l-ink);width:100%}.sidebar-nav-item.active{background:var(--l-accent-p);color:var(--l-accent);border-left-color:var(--l-accent);box-shadow:inset 0 -1px 0 rgba(30,28,24,.02);width:100%}.nav-icon{font-size:20px;flex-shrink:0;width:28px;text-align:center}.nav-badge{margin-left:auto;background:var(--l-red);color:#fff;font-size:11px;font-weight:700;min-width:20px;height:20px;padding:0 6px;border-radius:999px;display:flex;align-items:center;justify-content:center;box-shadow:0 2px 6px rgba(0,0,0,.08)}.sidebar-bottom{padding:16px 20px;border-top:1px solid var(--l-border)}.operator-chip{display:flex;align-items:center;gap:10px}.operator-avatar{width:32px;height:32px;border-radius:50%;background:var(--l-accent-p);display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0}.operator-name{font-size:12px;font-weight:600;color:var(--l-ink)}.operator-role{font-size:10px;font-weight:400;color:var(--l-soft)}.local-main{flex:1;background:var(--l-bg);overflow-y:auto;display:flex;flex-direction:column}@media (max-width:900px){.local-sidebar{display:none}.dashboard.visible{display:block}.local-main{margin:0;width:100%;min-height:calc(100vh - 64px)}.local-topbar{padding:12px 16px}.local-body{padding:16px}}.local-topbar{background:var(--l-white);border-bottom:1px solid var(--l-border);padding:16px 28px;display:flex;align-items:center;justify-content:space-between}.page-title{font-size:20px;font-weight:700;color:var(--l-ink);letter-spacing:-.3px}.page-sub{font-size:12px;font-weight:400;color:var(--l-soft);margin-top:2px}.topbar-actions{display:flex;gap:8px;align-items:center}.action-chip{padding:8px 12px;border-radius:10px;border:1px solid transparent;background:hsla(0,0%,100%,.04);font-family:Familjen Grotesk,sans-serif;font-size:13px;font-weight:700;color:var(--l-ink);cursor:pointer;transition:all .12s ease;box-shadow:none}.action-chip:hover{transform:translateY(-1px);box-shadow:var(--shadow-sm)}.action-chip.primary{background:linear-gradient(180deg,var(--l-accent),#a85020);color:#fff;border-color:rgba(0,0,0,.06);box-shadow:0 6px 18px rgba(196,97,42,.12)}.action-chip.ghost{background:transparent;color:var(--l-mid);border:1px dashed rgba(30,28,24,.06)}.local-body{padding:24px 28px;flex:1}.l-stat-row{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:24px}.l-stat{background:var(--l-white);border-radius:12px;padding:18px 20px;border:1px solid var(--l-border);box-shadow:var(--shadow-sm)}.l-stat-label{font-family:Instrument Mono,monospace;font-size:9px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--l-soft);margin-bottom:8px}.l-stat-val{font-size:28px;font-weight:700;color:var(--l-ink);letter-spacing:-1px;line-height:1;margin-bottom:4px}.l-stat-delta{font-size:11px;font-weight:500}.delta-up{color:var(--l-green)}.delta-down{color:var(--l-red)}.delta-neutral{color:var(--l-soft)}.l-grid-2{grid-template-columns:1fr 1fr}.l-grid-2,.l-grid-3{display:grid;gap:16px;margin-bottom:16px}.l-grid-3{grid-template-columns:2fr 1fr}.l-card{background:var(--l-white);border-radius:14px;border:1px solid var(--l-border);box-shadow:var(--shadow-sm);overflow:hidden}.l-card-header{padding:16px 20px;border-bottom:1px solid var(--l-border);display:flex;align-items:center;justify-content:space-between}.l-card-title{font-size:13px;font-weight:700;color:var(--l-ink);letter-spacing:-.2px}.l-card-action{font-size:11px;font-weight:500;color:var(--l-accent);cursor:pointer}.l-card-body{padding:4px 0}.l-card-body-pad{padding:16px 20px}.order-row{gap:14px;padding:12px 20px;border-bottom:1px solid var(--l-border);cursor:pointer;transition:background .12s}.confirm-overlay,.order-row{display:flex;align-items:center}.confirm-overlay{position:fixed;left:0;top:0;right:0;bottom:0;justify-content:center;background:rgba(0,0,0,.45);z-index:1200}.order-row:hover{background:var(--l-bg)}.order-row:last-child{border-bottom:none}.order-id{font-family:Instrument Mono,monospace;font-size:11px;font-weight:500;color:var(--l-soft);width:72px;flex-shrink:0}.order-name{font-size:13px;font-weight:600;color:var(--l-ink);flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.order-address{font-size:11px;font-weight:400;color:var(--l-soft);margin-top:1px}.status-pill{font-size:10px;font-weight:600;padding:3px 10px;border-radius:6px;white-space:nowrap;flex-shrink:0;letter-spacing:.02em}.s-scheduled{background:var(--l-blue-p);color:var(--l-blue)}.s-pickedup{background:var(--l-amber-p);color:var(--l-amber)}.s-facility{background:#ede8f5;color:#5a3a8a}.s-cleaning{background:#e8f0f5;color:#2a5a7a}.s-ready{background:var(--l-green-p);color:var(--l-green)}.s-delivered{background:var(--l-bg);color:var(--l-soft)}.s-exception{background:var(--l-red-p);color:var(--l-red)}.order-time{font-family:Instrument Mono,monospace;font-size:10px;color:var(--l-ghost);flex-shrink:0}.exception-alert{display:flex;align-items:flex-start;gap:12px;padding:14px 20px;border-bottom:1px solid rgba(138,32,32,.1);background:rgba(138,32,32,.03);cursor:pointer;transition:background .12s}.exception-alert:hover{background:rgba(138,32,32,.06)}.exception-alert:last-child{border-bottom:none}.exc-icon{font-size:16px;flex-shrink:0;margin-top:1px}.exc-info{flex:1}.exc-title{font-size:13px;font-weight:600;color:var(--l-red)}.exc-sub{font-size:11px;font-weight:400;color:var(--l-mid);margin-top:2px}.exc-time{font-family:Instrument Mono,monospace;font-size:10px;color:var(--l-ghost);flex-shrink:0}.driver-row{display:flex;align-items:center;gap:12px;padding:12px 20px;border-bottom:1px solid var(--l-border)}.driver-row:last-child{border-bottom:none}.driver-avatar{width:34px;height:34px;border-radius:50%;background:var(--l-accent-p);display:flex;align-items:center;justify-content:center;font-size:15px;flex-shrink:0}.driver-info{flex:1}.driver-name{font-size:13px;font-weight:600;color:var(--l-ink)}.driver-status{font-size:11px;font-weight:400;color:var(--l-soft);margin-top:1px}.driver-online-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.dot-online{background:var(--l-green);animation:pulse-local 2s infinite}.dot-idle{background:var(--l-amber)}.dot-offline{background:var(--l-ghost)}.driver-stops{font-family:Instrument Mono,monospace;font-size:11px;color:var(--l-soft);text-align:right}.student-table{width:100%;border-collapse:collapse}.ct-th{font-family:Instrument Mono,monospace;font-size:9px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--l-soft);padding:10px 20px;text-align:left;background:var(--l-bg)}.ct-td,.ct-th{border-bottom:1px solid var(--l-border)}.ct-td{padding:12px 20px;font-size:13px;color:var(--l-ink);vertical-align:middle}.ct-tr:hover .ct-td{background:var(--l-bg);cursor:pointer}.ct-tr:last-child .ct-td{border-bottom:none}.ct-name{font-weight:600}.ct-sub{font-size:11px;color:var(--l-soft);margin-top:1px;font-weight:400}.churn-risk{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px}.risk-low{background:var(--l-green)}.risk-med{background:var(--l-amber)}.risk-high{background:var(--l-red);animation:pulse-local 1.5s infinite}.photo-chain{display:flex;gap:16px;position:relative;padding:16px 20px;overflow-x:auto;align-items:flex-start}.photo-chain-step{display:flex;align-items:center;gap:12px;flex-shrink:0;margin-right:8px}.photo-step-card{flex-direction:column;gap:8px;width:140px;min-width:120px}.photo-step-card,.photo-thumb{display:flex;align-items:center}.photo-thumb{width:100%;height:80px;border-radius:8px;justify-content:center;font-size:18px;border:2px solid var(--l-border);position:relative;flex-shrink:0;-o-object-fit:cover;object-fit:cover}.photo-thumb.done{background:none}@media (max-width:700px){.photo-chain{gap:12px;padding:12px}.photo-step-card{width:140px;min-width:120px}.photo-thumb{height:96px}}.photo-thumb.done{border-color:var(--l-green);background:var(--l-green-p)}.photo-thumb.pending{background:var(--l-bg);opacity:.5}.photo-ts{font-family:Instrument Mono,monospace;font-size:8px;color:var(--l-soft);text-align:center;line-height:1.3}.photo-label{font-size:9px;font-weight:600;color:var(--l-mid);text-align:center;letter-spacing:.02em}.chain-connector{flex:0 0 48px;height:2px;background:var(--l-border-md);margin:0 8px;align-self:center;flex-shrink:0}.chain-connector.done{background:var(--l-green)}.dispute-row{display:flex;align-items:flex-start;gap:14px;padding:16px 20px;border-bottom:1px solid var(--l-border);cursor:pointer;transition:background .12s}.dispute-row:hover{background:var(--l-bg)}.dispute-row:last-child{border-bottom:none}.dispute-sev{width:4px;align-self:stretch;border-radius:2px;flex-shrink:0}.sev-high{background:var(--l-red)}.sev-med{background:var(--l-amber)}.dispute-info{flex:1}.dispute-title{font-size:13px;font-weight:600;color:var(--l-ink)}.dispute-sub{font-size:11px;color:var(--l-mid);margin-top:3px;line-height:1.4}.dispute-meta{display:flex;gap:12px;margin-top:6px}.dispute-meta-item{font-family:Instrument Mono,monospace;font-size:10px;color:var(--l-soft)}.dispute-action{padding:6px 12px;border-radius:7px;border:1px solid var(--l-border-md);background:#fff;font-size:11px;font-weight:600;color:var(--l-mid);cursor:pointer;white-space:nowrap;align-self:flex-start}.rev-bars{display:flex;align-items:flex-end;gap:6px;height:80px;padding:0 4px}.rev-bar-wrap{flex:1;display:flex;flex-direction:column;align-items:center;gap:4px;height:100%;justify-content:flex-end}.rev-bar{width:100%;border-radius:4px 4px 0 0;background:var(--l-accent-p);transition:height .3s}.rev-bar.current{background:var(--l-accent)}.rev-bar-label{font-family:Instrument Mono,monospace;font-size:8px;color:var(--l-ghost);text-align:center}.mt-24{margin-top:24px}.mt-12{margin-top:12px}.flex-gap-20{display:flex;gap:20px}.w-200{width:200px}.textarea-note{width:100%;min-height:80px;border:1px solid var(--l-border);padding:8px;border-radius:6px;font-size:13px}.photo-thumb-lg{width:120px;height:90px;border-radius:6px;display:flex;align-items:center;justify-content:center}.national-dashboard{flex:1;background:var(--n-bg);display:flex;flex-direction:column}.national-topbar{background:var(--n-surface);border-bottom:1px solid var(--n-border);padding:16px 28px;display:flex;align-items:center;justify-content:space-between}.n-logo{font-family:Literata,serif;font-style:italic;font-size:18px;font-weight:300;color:var(--n-accent);letter-spacing:.02em}.n-logo-badge{font-size:9px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--n-soft);margin-left:10px}.n-live-indicator,.n-logo-badge{font-family:Instrument Mono,monospace}.n-live-indicator{display:flex;align-items:center;gap:8px;font-size:10px;color:var(--n-green);letter-spacing:.06em}.n-live-dot{width:6px;height:6px;background:var(--n-green);border-radius:50%;animation:blink-n 1.5s infinite}@keyframes blink-n{0%,to{opacity:1}50%{opacity:.2}}.national-body{flex:1;padding:24px 28px;overflow-y:auto}.n-stat-row{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;margin-bottom:24px}.n-stat{background:var(--n-surface);border:1px solid var(--n-border);border-radius:12px;padding:16px 18px;position:relative;overflow:hidden}.n-stat:after{content:"";position:absolute;top:0;left:0;right:0;height:2px;border-radius:12px 12px 0 0}.n-stat-label{font-family:Instrument Mono,monospace;font-size:8px;font-weight:500;letter-spacing:.12em;text-transform:uppercase;color:var(--n-soft);margin-bottom:8px}.n-stat-val{font-family:Familjen Grotesk,sans-serif;font-size:26px;font-weight:700;color:var(--n-ink);letter-spacing:-1px;line-height:1;margin-bottom:4px}.n-stat-delta{font-size:11px;font-weight:500}.n-delta-up{color:var(--n-green)}.n-delta-down{color:var(--n-red)}.n-grid{grid-template-columns:1fr 1fr}.n-grid,.n-grid-3{display:grid;gap:16px;margin-bottom:16px}.n-grid-3{grid-template-columns:2fr 1fr}.n-card{background:var(--n-surface);border:1px solid var(--n-border);border-radius:14px;overflow:hidden}.n-card-header{padding:14px 18px;border-bottom:1px solid var(--n-border);display:flex;align-items:center;justify-content:space-between}.n-card-title{font-family:Instrument Mono,monospace;font-size:10px;font-weight:500;letter-spacing:.1em;text-transform:uppercase;color:var(--n-mid)}.n-card-action{font-size:11px;font-weight:500;color:var(--n-accent);cursor:pointer}.n-card-body{padding:4px 0}.n-card-body-pad{padding:16px 18px}.local-screen{display:none}.local-screen.visible{display:flex;flex-direction:column;flex:1}.national-screen{display:none}.national-screen.visible{display:flex;flex-direction:column;flex:1}.n-stat.accent-blue:after{background:var(--n-accent)}.n-stat.accent-green:after{background:var(--n-green)}.n-stat.accent-amber:after{background:var(--n-amber)}.n-stat.accent-red:after{background:var(--n-red)}.n-stat.accent-purple:after{background:#a870e8}.market-row{display:flex;align-items:center;gap:14px;padding:13px 18px;border-bottom:1px solid var(--n-border);cursor:pointer;transition:background .12s}.market-row:hover{background:var(--n-panel)}.market-row:last-child{border-bottom:none}.market-rank{font-family:Instrument Mono,monospace;font-size:12px;font-weight:500;color:var(--n-soft);width:20px;flex-shrink:0}.market-info{flex:1}.market-sub{font-size:10px;font-weight:400;color:var(--n-soft);margin-top:2px;font-family:Instrument Mono,monospace}.market-bar-wrap{width:100px;flex-shrink:0}.market-bar-bg{height:4px;background:var(--n-ghost);border-radius:2px;overflow:hidden}.market-bar-fill{height:100%;background:var(--n-accent);border-radius:2px}.market-mrr{font-family:Familjen Grotesk,sans-serif;font-size:13px;font-weight:700;color:var(--n-ink);text-align:right;flex-shrink:0}.market-delta-sm{font-size:10px;color:var(--n-green);text-align:right}.market-status-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.pipeline-row{display:flex;align-items:center;gap:14px;padding:12px 18px;border-bottom:1px solid var(--n-border)}.pipeline-row:last-child{border-bottom:none}.pipeline-uni{font-size:13px;font-weight:600;color:var(--n-ink);flex:1}.pipeline-stage-lbl{font-size:10px;font-weight:500;padding:3px 9px;border-radius:5px;white-space:nowrap}.stage-research{background:var(--n-panel);color:var(--n-mid)}.stage-partner{background:var(--n-amber-p);color:var(--n-amber)}.stage-launch{background:var(--n-green-p);color:var(--n-green)}.stage-live{background:var(--n-accent-p);color:var(--n-accent)}.pipeline-subs{font-family:Instrument Mono,monospace;font-size:11px;color:var(--n-soft);text-align:right;min-width:60px}.sparkline{display:flex;align-items:flex-end;gap:3px;height:40px}.spark-bar{flex:1;border-radius:3px 3px 0 0;background:var(--n-accent-p);border-top:1px solid var(--n-accent);transition:height .3s}.spark-bar.highlight{background:rgba(74,158,232,.3);border-color:var(--n-accent)}.referral-network-row{display:flex;align-items:center;gap:12px;padding:11px 18px;border-bottom:1px solid var(--n-border)}.referral-network-row:last-child{border-bottom:none}.rn-market{font-size:12px;font-weight:600;color:var(--n-ink);flex:1}.rn-sent{color:var(--n-soft)}.rn-converted,.rn-sent{font-family:Instrument Mono,monospace;font-size:11px}.rn-converted{color:var(--n-green)}.rn-rate{font-size:11px;font-weight:700;color:var(--n-ink);min-width:36px;text-align:right}